Availability
Guides mark the time windows when they are free to lead tours. This information is visible to admins and managers in the tour detail sidebar and is used by Auto Assign to pick the right guide for each slot.
How it works
The Availability view shows a weekly calendar split into time blocks. Each block covers a named time range — for example Morning · 09:00–13:00. Clicking a block toggles your availability for that day and time window.
A block is only clickable when there is at least one tour scheduled in that window that the guide is qualified to lead. Blocks with no matching tours are shown dimmed and cannot be selected.
Time block statuses
Available
The guide has marked availability for all tours in this block that match their knowledge. Clicking again removes availability.
Partially available
The guide is marked available for some tours in this block but not all — this happens when new tours were added to a time window after the guide already submitted availability. Clicking updates all tours in the block.
Not available
There are tours in this block that the guide knows, but they have not marked themselves as available. Clicking marks them available.
No tours
No tours are scheduled in this block that match the guide's tour knowledge. The block is disabled and cannot be clicked.
Team Availability (Admins & Managers)
Admins and managers can see everyone's availability at once in the same weekly grid, instead of checking one guide at a time. Open it from the ⋮ menu in the top-right corner of the Schedule calendar, alongside Unassign All.
Each block lists the guides who marked availability for at least one tour they're qualified for in that window, by name:
Full
Available for every tour they know in this block.
Partial
Available for some but not all of the tours they know in this block.
No availability yet
Tours are scheduled in this block, but nobody has marked availability for them.
No tours
No tours are scheduled in this block at all.
Hover or click a name to see the tour-by-tour breakdown (✓ available, ✗ not). Blocks with more guides than fit show the first few plus a +N more link to expand the rest.
What tours can a guide mark availability for?
A guide can only submit availability for tours they are qualified to lead. The system checks each scheduled slot against the guide's tour knowledge records — a combination of tour and language. If no knowledge record exists for a slot, that slot is invisible to the guide and the block shows as No tours.
Configuring time blocks
The time blocks shown in the Availability calendar — their names, start times, and end times — are set by an admin. Each block should cover a distinct part of the day so that tour slots fall naturally within one block.